Privacy Policy
Last updated: April 2026
Thastel BV ("Thastel", "we", "us") respects your privacy and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy legislation. This policy explains what data we collect, why we collect it, and how we use it.
What data do we collect?
When you register, we collect your name, email address, phone number, shop name, address and enterprise number. We also collect transaction data (orders, commissions, payments), technical data (IP address, browser type, device information) and platform usage data to improve our services.
How do we use your data?
We use your data to: manage your account and deliver our services, process and deliver your orders, calculate and pay out your commissions, keep you informed about your account and orders, improve and secure our platform, and comply with legal obligations such as tax reporting.
Who do we share your data with?
We never sell your data to third parties. We share data only with: payment processors for handling transactions, delivery services for shipping your orders, and competent authorities when legally required. All our processors are bound by data processing agreements in compliance with the GDPR.
Your rights
Under the GDPR, you have the right to: access your data and request a copy, have inaccurate data corrected, request deletion of your data, restrict or object to processing, and request data portability to another service. Submit your request to privacy@thastel.be. We respond within 30 days.
Data retention
We retain your account data for as long as your account is active. After account closure, we delete your personal data within 6 months, unless we are legally required to retain it longer. Financial and tax records are retained for 7 years in accordance with Belgian accounting legislation.
Contact
For questions about your privacy or to exercise your rights, contact us at privacy@thastel.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD).